Columbus, IN –

Update – (2:30 pm 07.19.2024) – Both Columbus City Utilities (CCU) and Columbus Police Department have returned to their regular operations. Online payments for CCU are now available. We appreciate the community’s patience and understanding during the service interruption.

Original Release – (11:00 am 07.19.2024) – The City of Columbus is currently facing minor disruptions due to a global technology outage. We kindly ask for the community’s patience as we work diligently to address these issues. Our dedicated teams are working to resolve the situation promptly and maintain the high service standards our residents expect.

Here are the updates from three departments:

• Columbus Fire Department (CFD) Inspection Division is facing technical challenges with their inspection software, resulting in limited functionality. CFD PIO Mike Wilson assures, “This will not affect our service delivery to the community.”
• Columbus Police Department Records Division is encountering software issues, while all other services are running normally.
• Columbus City Utilities are experiencing difficulties with their online payment system. They are currently accepting cash or check payments at their office located at 1111 McClure Road.