{"id":63,"date":"2017-03-08T17:02:15","date_gmt":"2017-03-08T17:02:15","guid":{"rendered":"https:\/\/www.columbus.in.gov\/columbus-transit\/?page_id=63"},"modified":"2025-12-10T13:10:57","modified_gmt":"2025-12-10T18:10:57","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.columbus.in.gov\/columbus-transit\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:20px;--awb-padding-bottom:20px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><style type=\"text\/css\">.fusion-faqs-wrapper #accordian-1 .fusion-panel { border-color:#e0dede; }.fusion-faqs-wrapper #accordian-1 .fusion-panel:hover{ border-color: #e0dede; }.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box:before{ font-size: 13px;width: 13px;}.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box{ color: #ffffff;}.fusion-accordian  #accordian-1 .panel-title a{font-family:Arial, Helvetica, sans-serif;font-style:normal;font-weight:700;}.fusion-accordian  #accordian-1 .panel-title a:not(:hover){}.fusion-accordian  #accordian-1 .toggle-content{font-family:Arial, Helvetica, sans-serif;font-style:normal;font-weight:400;}.fusion-accordian #accordian-1 .fa-fusion-box { background-color: #333333 !important;border-color: #333333 !important;}.fusion-accordian #accordian-1 .panel-title a:hover,.fusion-accordian #accordian-1 .panel-title a.hover { color: #005dab;}.fusion-faq-shortcode .fusion-accordian #accordian-1 .fusion-toggle-boxed-mode:hover .panel-title a { color: #005dab;}.fusion-accordian #accordian-1 .panel-title .active .fa-fusion-box,.fusion-accordian #accordian-1 .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-1 .panel-title a.hover .fa-fusion-box { background-color: #005dab!important;border-color: #005dab!important;}<\/style><div class=\"fusion-faq-shortcode\" style=\"\"><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group \" id=\"accordian-1\"><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-527 \"><span class=\"entry-title rich-snippet-hidden\">Where is my bus?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/www.columbus.in.gov\/columbus-transit\/author\/sheagy\/\" title=\"Posts by sheagy\" rel=\"author\">sheagy<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-03-23T08:28:52-04:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-527\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-527\" href=\"#collapse-1-527\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Where is my bus?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-527\" aria-labelledby=\"faq_1-527\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>ColumBUS Transit supports several apps to help you navigate our bus system. Head over to the <a href=\"https:\/\/www.columbus.in.gov\/columbus-transit\/apps\/\">Apps page<\/a> to download our apps.<\/p>\n<p>On desktop, you can visit\u00a0<a href=\"https:\/\/www.columbusindianatransit.com\/\" target=\"_blank\" rel=\"noopener\">www.columbusindianatransit.com<\/a>\u00a0for live bus tracking and info.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-526 \"><span class=\"entry-title rich-snippet-hidden\">How many bags can I bring on the bus?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/www.columbus.in.gov\/columbus-transit\/author\/sheagy\/\" title=\"Posts by sheagy\" rel=\"author\">sheagy<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2022-06-20T15:45:32-04:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-526\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-526\" href=\"#collapse-1-526\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How many bags can I bring on the bus?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-526\" aria-labelledby=\"faq_1-526\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Personal items must fit under the seat or in your lap. Laundry should be in sealed containers only.\u00a0 All are limited to what you can carry in one trip.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-525 \"><span class=\"entry-title rich-snippet-hidden\">Where do I catch the bus?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/www.columbus.in.gov\/columbus-transit\/author\/sheagy\/\" title=\"Posts by sheagy\" rel=\"author\">sheagy<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-03-23T08:39:18-04:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-525\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-525\" href=\"#collapse-1-525\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Where do I catch the bus?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-525\" aria-labelledby=\"faq_1-525\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Bus stop signs are posted throughout each route. Buses will board at designated stops only.<\/p>\n<p>Plan your trip by visiting our <a href=\"https:\/\/www.columbus.in.gov\/columbus-transit\/transit-map\/\">Maps &amp; Schedules<\/a> page, and download our <a href=\"https:\/\/www.columbus.in.gov\/columbus-transit\/apps\/\">Smartphone apps<\/a>.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-95 \"><span class=\"entry-title rich-snippet-hidden\">What is the cost of fare?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/www.columbus.in.gov\/columbus-transit\/author\/columbusmulti\/\" title=\"Posts by columbusmulti\" rel=\"author\">columbusmulti<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-03-23T08:36:17-04:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-95\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-95\" href=\"#collapse-1-95\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">What is the cost of fare?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-95\" aria-labelledby=\"faq_1-95\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>There is no fee to ride the ColumBUS Transit buses.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-93 \"><span class=\"entry-title rich-snippet-hidden\">What is your service area?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/www.columbus.in.gov\/columbus-transit\/author\/columbusmulti\/\" title=\"Posts by columbusmulti\" rel=\"author\">columbusmulti<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-03-23T08:35:25-04:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-93\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-93\" href=\"#collapse-1-93\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">What is your service area?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-93\" aria-labelledby=\"faq_1-93\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>We service the city of Columbus, Indiana, including select stops to Taylorsville and Walesboro. For specific route information, visit our <a href=\"https:\/\/www.columbus.in.gov\/columbus-transit\/transit-map\/\">Maps &amp; Schedules page<\/a>.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-92 \"><span class=\"entry-title rich-snippet-hidden\">Are animals allowed on the bus?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/www.columbus.in.gov\/columbus-transit\/author\/columbusmulti\/\" title=\"Posts by columbusmulti\" rel=\"author\">columbusmulti<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2017-03-28T16:05:58-04:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-92\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-92\" href=\"#collapse-1-92\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Are animals allowed on the bus?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-92\" aria-labelledby=\"faq_1-92\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Service Animals are allowed but owners must have control of the service animal at all times. Animals that are not Guide, Signal, or Service Animals are considered as pets and must be carried in an appropriate enclosed container (pet taxi).<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-63","page","type-page","status-publish","hentry"],"publishpress_future_action":{"enabled":false,"date":"2026-04-30 19:15:18","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/www.columbus.in.gov\/columbus-transit\/wp-json\/wp\/v2\/pages\/63","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.columbus.in.gov\/columbus-transit\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.columbus.in.gov\/columbus-transit\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.columbus.in.gov\/columbus-transit\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.columbus.in.gov\/columbus-transit\/wp-json\/wp\/v2\/comments?post=63"}],"version-history":[{"count":0,"href":"https:\/\/www.columbus.in.gov\/columbus-transit\/wp-json\/wp\/v2\/pages\/63\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.columbus.in.gov\/columbus-transit\/wp-json\/wp\/v2\/media?parent=63"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}