We want everyone who visits the City of Columbus, Indiana website to feel welcome and find the experience rewarding, going above and beyond the recommendations stated in Section 508 of the Rehabilitation Act 1998.

What are we doing?

To help us make the City of Columbus, Indiana website a positive place for everyone, we’ve been referring to the Web Content Accessibility Guidelines (WCAG) 2.1. These guidelines explain how to make web content more accessible for people with disabilities, more compatible with assistive technology, and more user-friendly for everyone.

The guidelines have three levels of accessibility (A, AA, and AAA). We’ve chosen Level A & AA as the target for the City of Columbus, Indiana website.

How are we doing?

We’ve worked hard on the City of Columbus, Indiana website, and we’ve hired the certified professionals at ilumino to help us achieve our goal of WCAG 2.1 Level A & AA accessibility.

The following pages/documents included in the scope of work are representative of the pages on the website:

  • Homepage
  • News Landing Page
  • Visit Landing Page
  • Calendar Landing Page
  • Contact Landing Page
  • Search
  • Single Event Details
  • Single News Details
  • Planning
  • City Council Page
  • Mayor
  • Public Works
  • Sanitation & Trash
  • Community Development
  • Careers FAQ
  • Global Elements (Header, Footer, Navigation)

The accessibility experts at ilumino, llc will conduct manual testing on a Windows or Mac computer using NVDA, JAWs, or VoiceOver, as appropriate. Proprietary software is used for all automated testing.

We will monitor the website regularly to maintain our ongoing commitment to delivering a site that is accessible to the largest possible audience.  If you have any concerns about our site’s usability or find an inaccessible feature, please contact us using the information below. We will make every reasonable effort to accommodate requests.

Connect with Us

If you enjoyed using the City of Columbus, Indiana website or had issues with any part of it, please get in touch. We’d like to hear from you in any of the following ways:

This document was updated by ilumino on August 30, 2022.

City Hall

City Hall

123 Washington Street
Columbus, Indiana 47201
(812) 376-2500
TDD: Call 711
Fax: (812) 376-2564
Contact Us

Monday – Friday
8:00 a.m. – 5:00 p.m.